Frequently Asked Questions

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major debit and credit cards including Visa, Mastercard, MasterCard and Solo. When making a payment using your debit or credit card, please ensure your name and billing address matches the card holder address details held by your card issuer. We also accept payment via PayPal and Stripe.

WHAT SHIPPING METHODS DO YOU PROVIDE?

We are shipping worldwide through DHL. The company is considered to be one of the largest logistic companies worldwide working in over 220 countries and territories

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER

Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted.

International orders normally arrive within 2-4 weeks of shipping.

Please note that shipping delays will occur if you provide an incorrect address at checkout.

If your package is returned to our facility due to a shipping error, we’ll reach out to you via the email address provided with your shipping information.

WHAT IS YOUR RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if goods you bought turn out to be faulty, you may return it to us for a refund.